Equipment:
We offer a 30-day Money Back Guarantee on all products we offer. Please call customer service at 888-237-9297, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. Customer assumes all shipping costs. Shipping costs will not be refunded.
Return merchandise with RMA number to:
Naples Webworks Inc
(print RMA number Here)
PO Box 1624
Naples, FL 34106
NOTE: Refunds sent with no RMA number, or mailed to the call center will be returned to sender.
30-Day-Risk-Free-Trials:
Full refund will be issued if cancelled within the first 30 days for first-time subscribers. You may cancel at anytime either online by logging into your account and selecting "Cancel My Account" in the Billing and Payments Section or by calling customer service at 888-237-9297.
Monthly Plans:
Full refund if cancelled within the first 30 days for first-time subscribers. If you cancel your membership after the first 30 days, you will only be charged for the active month of your cancellation. For example, if your billing date is the 5th and you cancel on the 20th day of the month, your membership will stay active until the 5th of the next month and will not renew the following month. (Please review Automatic Renewal & Cancellation Policy below). You may cancel at anytime either online by logging into your account and selecting "Cancel My Account" in the Billing and Payments Section or by calling customer service at 888-237-9297.
Please note: in order to prevent abuse of our refund policy, our 30-day money back guarantee for Monthly Plans is only applicable to customers subscribing for the first time.
MyClientTracking.com bills in full monthly cycles on the same day of every calendar month. The day of the month you will be billed will be the same day of the month which you first subscribe. For customers who subscribe on the 29th, 30th, or 31st or the month, you may be billed on the 1st day of the following month.
For monthly subscriptions, your regular subscription will begin
on the day of the month in which you subscribe. It will be automatically
renewed on the same day of the month following.
By agreeing to these terms, you acknowledge that you authorize us to automatically
renew your subscription until this agreement is cancelled.
You may cancel at anytime either online by logging into your account and selecting "Cancel My Account" in the Billing and Payments Section or by calling customer service at 888-237-9297.
Payment for the appropriate subscription plan will be made by automatic credit card debit. SUBSCRIBERS WILL BE AUTOMATICALLY RENEWED FOR THE ORIGINAL TERM UPON EXPIRATION, unless Naples Webworks Inc. is notified that subscriber wishes to cancel their MyClientTracking.com membership.
UNLESS, AND UNTIL THIS AGREEMENT IS CANCELLED BY THE SUBSCRIBER
THROUGH THE Online, Phone, OR MAIL PROCESS DESCRIBED
BELOW, SUBSCRIBER HEREBY AUTHORIZES Naples Webworks, Inc. TO CHARGE
SUBSCRIBER'S CREDIT CARD TO PAY FOR THE ONGOING COST OF MEMBERSHIP.
Subscribers may, at any time and without cause, terminate their subscription to our services. Subscribers have three options for canceling their membership.
Online:
To cancel your MyClientTracking.com membership, please log into the “My
Account” section and click on the Billing and Payments link located
under the Admin menu. From there, simply click on the “Cancel My Account“
button and follow the steps of canceling your MyClientTracking.com account. There are no
cancellation fees.
Telephone:
By contacting customer service at 888-237-9297 and requesting cancellation
For verification please have have the subscriber's first & last
name, billing address, telephone, and username as they appear in their MyClientTracking.com available when you call.
US Mail:
By sending Naples Webworks, Inc. written correspondence requesting that your memebership be cancelled.
The notice of termination must be sent by US Mail to:
Naples Webworks, Inc.
PO Box 1624
Naples, FL 34106
and must clearly indicate the subscriber's first & last
name, billing address, telephone, and username as they appear in their MyClientTracking.com contact record.
The effective date of cancellation will be either the Post Marked date, or date requested, whichever is later.
There are no cancellation fees.
NOTE: When a Subscriber requests termination, full or partial subscription
fees are not refunded unless they meet the refund requirements
described in the Refund Policy. Subscribers are liable for charges
incurred by them until termination of service.
